You can place a cancellation request via email to firstname.lastname@example.org along with your order number.
1. If your order has not shipped yet
If your order has not already been prepared for shipment, we will be more than happy to assist you in cancelling your order. You will be given a complete refund of product charges.
2. If your order has shipped
If your order has already been prepared for shipment or shipped, we are unable to cancel your order for you.
Do not worry! You will be covered under our 30 days Money Back Guarantee. You are more than welcome to return the package to us for a full product refund. When the package arrives, please either reject the package and return to seller.
Alternatively you ship the package back to us and inform your order number along with tracking numbers. There will be no cancellation charges and we will refund you full amount.
Please make a note the package must not be opened and return request must be made within 30 days of purchase. Customer will be only given a Product Refund. Shipping & Handling will NOT be refunded.